Upgrading, downgrading, and cancelling your plan
How to move between plans, what to check before downgrading, what happens to extra sites and domains, and how cancellation works.
In this guide
How to upgrade your plan
Your plan upgrades immediately — you do not need to wait for the billing cycle to end. The new limits (AI builds, sites, domains) are available the moment the payment is processed.
If your account does not reflect the new plan within a few minutes, click Sync plan on your Account page to force a refresh.
What changes immediately on upgrade
When you upgrade:
Downgrading — things to check first
Before downgrading, check how your usage compares to the lower plan's limits:
Sites: If you have 5 websites and are downgrading to Basic (3 site limit), your extra sites are not deleted — but you cannot create new ones and the over-limit sites may become read-only until you remove some.
Domains: If you have 3 custom domains and downgrade to Basic (1 domain limit), the existing connections are preserved but you cannot add new domains.
Pages: If pages exceed the lower plan's limit, existing pages are preserved — you just cannot add more.
AI builds: Your monthly AI build allowance drops to the lower plan's amount on your next billing cycle.
In general, downgrading does not delete anything — it just limits what new things you can create.
How to downgrade or cancel
- To downgrade: select the lower plan you want
- To cancel: click Cancel subscription
Changes take effect at the end of your current billing period. Your paid plan remains active until then — you are not cut off immediately.
What happens after cancellation
When your paid plan ends after cancellation:
If you resubscribe later, everything is exactly as you left it.
Refund policy
EasyWebie billing is handled by Paddle. Monthly plans can be cancelled at any time and no further charges apply after the current period ends — partial month refunds are not available as standard.
For annual plans, if you cancel within a short window after purchase and have not used the service significantly, contact support to discuss a prorated refund. Open a support ticket with your account email and the reason.
For billing disputes or unexpected charges, contact support with your Paddle transaction ID — the team can investigate and escalate to Paddle where needed.
More in Billing
Plans and pricing explained
What each plan includes, how AI build limits work, how to upgrade or cancel, and the annual Basic offer.
The Archive plan — pause a site at low cost
What the Archive plan does, when to use it, what it preserves and what it blocks, and how to restore a site from Archive.
Account settings — email verification, plan sync, and account deletion
How to verify your email (required before publishing), what to do if your plan does not update after payment, and how to delete your account.
Annual billing and plan switching — what to expect
How annual and monthly billing work, what happens when you switch plans, why changing from an annual plan requires care, and what your refund options are.