EasyWebie ("EasyWebie", "we", "us", or "our") is a product of Web App Techie. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our website builder platform at easywebie.com (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Account Information

When you register for an account, we collect:

Your email address
Your name (if provided via Google Sign-In)
Profile photo URL (if provided via Google Sign-In)
Password (stored in encrypted form by Firebase Authentication — we never see your plain-text password)

1.2 Website Content You Create

To provide our core service, we store:

Website names, business information, and settings you enter
Section content (text, HTML, CSS) you create or AI-generate
Images you upload to our storage
Published HTML files deployed to Cloudflare Pages
SEO metadata (page titles, descriptions)
Form submissions sent through contact forms on your published website

1.3 AI Generation Data

When you use our AI features, your prompts and business context (name, type, city, tone) are sent to Anthropic's Claude API to generate website content. Please do not include sensitive personal information in AI prompts. Anthropic processes this data under their own privacy policy.

1.4 Payment Information

All payment processing is handled by Paddle.com. We do not store your credit card number, billing address, or any payment credentials on our servers. We receive from Paddle only: your subscription plan, subscription status, and a Paddle customer ID for reference.

1.5 Usage and Technical Data

We may automatically collect:

IP address and browser type
Pages visited and features used
Device type and operating system
Error logs and performance data
Timestamps of account activity

1.6 Cookies

We use session cookies to keep you signed in (managed by Firebase Authentication). We do not use third-party advertising cookies. You can disable cookies in your browser, but this may prevent you from signing in.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Service
Authenticate your identity and maintain your account
Generate website content using AI on your behalf
Deploy and host your published websites on Cloudflare Pages
Process subscription payments via Paddle
Deliver contact form submissions to your dashboard
Send transactional emails (account-related, billing receipts from Paddle)
Respond to support requests
Detect and prevent fraud, abuse, and violations of our Terms
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We share data only with the following trusted third-party service providers, strictly to operate the Service:

Firebase / Google Analytics (Google LLC)

Authentication, database (Firestore), file storage, and usage analytics. We use Firebase Analytics (Google Analytics for Firebase) to collect anonymised event data such as page views, sign-ups, and feature usage — no personally identifiable information is sent in these events. Your account data and website content are stored on Firebase infrastructure. Location: United States. Google is certified under the EU-U.S. Data Privacy Framework.

Cloudflare, Inc.

Your published websites are hosted on Cloudflare Pages and delivered via Cloudflare's global CDN. Images may be stored in Cloudflare R2 storage. Location: Global CDN.

Anthropic PBC

Your AI prompts and business context are processed by Anthropic's Claude API to generate website content. Anthropic does not use your prompts to train their models (under their API terms). Location: United States.

Paddle.com

Paddle is our Merchant of Record and handles all payment processing, invoicing, and tax compliance. When you subscribe, you enter a direct payment relationship with Paddle. Location: United Kingdom / Global.

Vercel, Inc.

The EasyWebie platform application itself is hosted on Vercel. Server-side request data passes through Vercel infrastructure. Location: United States.

We may also disclose your information if required by law, court order, or to protect the rights and safety of EasyWebie, our users, or the public.

4. Data Retention

Account data: Retained while your account is active. Deleted within 30 days of account deletion request.
Website content: Retained while your account is active. You can delete individual websites at any time.
Published sites on Cloudflare Pages: Removed within 7 days of account deletion or site deletion.
Form submissions: Retained until you delete them or delete the website.
Payment records: Retained for 7 years as required by financial regulations.
Logs and analytics: Retained for up to 90 days.

5. Your Rights

For All Users

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate data.
Deletion: Request deletion of your account and associated data.
Portability: Request an export of your website content.
Objection: Object to certain types of processing.

European Users (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing is: contract performance (providing the Service), legitimate interests (security, fraud prevention), and your consent (optional communications). You may lodge a complaint with your local data protection authority.

California Users (CCPA)

California residents have the right to know what personal information is collected, to request deletion, to opt out of the sale of personal information (we do not sell personal information), and to non-discrimination for exercising these rights.

To exercise any of these rights, email us at support@easywebie.com. We will respond within 30 days.

6. Data Security

We take reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS), Firebase Security Rules restricting data access to authenticated owners only, server-side API authentication, and no storage of payment credentials. However, no system is 100% secure and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

7. Children's Privacy

EasyWebie is not directed at children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us immediately and we will delete it.

8. International Data Transfers

EasyWebie is operated from India and uses service providers in the United States, United Kingdom, and globally. By using the Service, you consent to the transfer of your data to these locations. Where required, we rely on Standard Contractual Clauses and certifications such as the EU-U.S. Data Privacy Framework.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date, and may notify you by email for material changes. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions, requests, or complaints:

Email: support@easywebie.com
Business & Legal: info@webapptechie.com
Company: Web App Techie
Address: Web App Techie, Kanhangad, Kasaragod, Kerala — 671315, India
License: Kanhangad Municipality, License No. BFIF01-M140100-00403-2025
Product: EasyWebie (easywebie.com)