Customer Support
For general questions, feature requests, and technical issues.
support@easywebie.comResponse within 24–48 hours
Billing & Subscriptions
Manage your plan, invoices, and payment method.
Go to Billing Portal →Or email support@easywebie.com
Business & Legal
Partnerships, legal notices, and business enquiries.
info@webapptechie.comWeb App Techie
Registered Office
Web App Techie
Kanhangad, Kasaragod
Kerala — 671315, India
Municipality Licensed · IT Services · MSME Registered
Frequently Asked Questions
How do I get started?
Sign up for free at easywebie.com. No credit card required. Create a website, let AI generate your content, and publish it live — all in under 5 minutes.
What happens to my website if I cancel my subscription?
Your account moves to the Free plan at the end of your billing period. The Free plan allows 1 published website. If you had more sites than the Free plan limit, you have 30 days to choose which site to keep active — the rest will be unpublished (not deleted) and can be restored by upgrading again. The "Made with EasyWebie" badge will reappear on your published site at your next republish. No website data is ever permanently deleted during the 30-day grace period.
Can I use my own domain name?
Yes — custom domain connection is available on the Basic plan ($4/month) and above. You will need to update your domain's DNS settings to point to your published site.
Is my website data safe?
Yes. Your data is stored securely on Google Firebase infrastructure with access controls ensuring only you can access your content. We never sell your data. Read our full Privacy Policy.
I found a bug or technical issue — what do I do?
Email us at support@easywebie.com with a description of the issue, your account email, and if possible a screenshot. We take bugs seriously and aim to resolve reported issues quickly.
Do you offer refunds?
We handle refund requests on a case-by-case basis. If a technical issue prevented you from using the Service and we could not resolve it within 7 days, you may request a refund for that billing period. See our Refund Policy for full details.
I want to report abusive content on a published website
If you have found a website published through EasyWebie that violates our Acceptable Use Policy, please email support@easywebie.com with the URL and a description of the violation. We take abuse reports seriously and will investigate promptly.
Response Times
- General support: Within 24–48 hours on business days
- Billing issues: Within 24 hours
- Abuse reports: Within 12 hours
- Security issues: Within 6 hours — please mark your email subject as [SECURITY]
About Us
EasyWebie is a product of Web App Techie. Read more on our About page.